Estimate and Appointment Scheduling Terms and Conditions

Estimate and Appointment Scheduling Terms and Conditions

Estimate Acceptance / Appointment Scheduling Waiver

By accepting an estimate from or firm, or scheduling a hood cleaning appointment with Pro Hood Cleaning Service, you (“the client” or “you”) acknowledge and agree to the following terms:

  1. LIABILITY WAIVER:
  • YOU UNDERSTAND AND ACKNOWLEDGE THAT THE CLEANING SERVICES PROVIDED BY PRO HOOD CLEANING SERVICE MAY INVOLVE INHERENT RISKS, INCLUDING BUT NOT LIMITED TO THE USE OF CLEANING CHEMICALS, EQUIPMENT, AND WORKING AT HEIGHTS. YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH THE CLEANING SERVICES AND RELEASE PRO HOOD CLEANING SERVICE, ITS OFFICERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES FROM ANY LIABILITY FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ANY OTHER LOSS THAT MAY OCCUR DURING OR AS A RESULT OF THE CLEANING SERVICES, EXCEPT FOR DAMAGES CAUSED BY PRO HOOD CLEANING SERVICE’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
  1. NFPA 96 Compliance Acknowledgement:
  • The client acknowledges that the current condition of their commercial hood system may not be compliant with the guidelines outlined in NFPA 96 (National Fire Protection Association Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations).
  • The client further acknowledges that it is their responsibility to ensure that the commercial hood system complies with NFPA 96 guidelines and any other applicable regulations.
  • The client agrees to contact Pro Hood Cleaning Service’s staff to obtain clarification on any compliance issues related to the commercial hood system.
  1. System Inspection Option:
  • Pro Hood Cleaning Service offers a comprehensive “system inspection” service for $499. This service includes a thorough inspection of the commercial hood system to determine compliance with NFPA 96 guidelines and other applicable regulations.
  • The client understands that the system inspection is optional and agrees to contact Pro Hood Cleaning Service to schedule the inspection if they wish to obtain further information regarding the compliance status of their system.
  1. Cancellation Fees:
  • In the event of a cancellation less than 24 hours in advance of the scheduled hood cleaning appointment, you agree to pay a cancellation fee of $125 per technician scheduled to perform the cleaning services.
  1. Court Costs and Late Fees:
  • You agree to pay all court costs, late fees, and collection costs including attorney fees as applicable by law for non-payment of any fees owed to Pro Hood Cleaning Service.
By scheduling a hood cleaning appointment with Pro Hood Cleaning Service, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this Liability Waiver, NFPA 96 Compliance Acknowledgement, and Notice of Cancellation Fees.